Technical Solutions Engineer – Remote
At Asana, we know that our customers all have their own unique workflows spanning across many different tools and services. The Technical Services team is responsible for the delivery and technical consultancy of custom platform workflows and implementations for our customers using our public-facing API. We are the trusted technical advisors not only for customers but also internally.
Through your deep product and technical knowledge and expertise in business workflows, you’ll support our NAMER Enterprise Sales team and ensure their customers make the best out of their Asana instance. Along the way, you’ll collaborate closely with other product and engineering platform teams, where you’ll have an impactful opportunity to help craft a vision and identify gaps and improvements in the Platform roadmap.
What you’ll achieve
Own technical design and project execution
Solve challenging workflows and help our customers get the best of Asana
Partner with Product Management and Engineering to improve the roadmap and long-term platform strategy
3+ years in a Developer, Sales Engineering, Consulting Professional Services in a SaaS environment
1+ years of experience leading a complex project end-to-end
Hands-on development and scripting experience with JSON and RESTful APIs
Demonstrated success in designing and implementing integrations between SaaS and/or on-prem solutions
Proven track record of achieving results while balancing demanding expectations
Ability to clearly articulate technical topics to a non-technical or business audience
Someone who can work with marketing, business, and product teams to find the right solutions for our customers
The right balance of advocacy for the customer and for Asana in all situations
A consultant for our partner ecosystem to help them drive success and convert our mutual clients
Cross functional collaboration experience (marketing, business, product teams) advantageous
Conversational knowledge of software/SaaS buying behaviors
At Asana, you’ll do meaningful, purpose-driven work. We’re not just building a product that helps people be more productive—we’re helping teams and organizations reach their goals together. For the past six years, we’ve been recognized as an award-winning workplace by Fortune and Great Place to Work, Fast Company, Glassdoor, and Inc. Magazine. Our inclusive culture is intentionally built to enable our teams to be creative and make an impact. With offices all over the world, we’re excited to get back to in-person collaboration along with a hybrid schedule for balance and flexibility in life and work. We’re looking for passionate individuals to join us on our journey. Come do great things with us.
To apply for this job email your details to firstname.lastname@example.org