Sales Development Representative

Are you intellectually curious, willing to learn, and enticed by a fast-paced, hyper-growth company? At Asana, we’re passionate about our people: we provide mentorship, career-development, and we promote from within. As a Sales Development Representative, your role is to lay the foundation for our Sales team by engaging with existing Asana users, as well as new contacts associated with high value accounts. Using outreach emails, phone calls, and social media, you will connect with these targeted contacts using the best possible messaging. You will be an Asana brand ambassador, acting as the foundational entry-point for our customers, guiding them through their initial interactions with our sales teams. As an SDR, you’re on the promotional fast-track within the Asana sales organization. This is a great opportunity to learn the fundamentals of sales and work with a product-centric team that is perfecting a newer (and more profitable) technology sales engine.

What You’ll Achieve

Provide a great customer experience for Asana’s prospective customers

Collaborate alongside Account Executives to qualify customers, build pipeline, and drive deals

Maintain active engagement with prospects using creative follow-up communication

Efficiently manage a high volume of inbound and outbound communications

Conduct qualification meetings with new customers

Accurately enter, update, and maintain daily activity and prospect information in Salesforce

Analyze sales data and recommend new outreach strategies

Provide suggestions to the SDR team lead to improve external communication and internal processes

Meet & exceed monthly and quarterly targets

About You

Interest in growing into a career in Software Sales (SaaS) or other business functions

Passion for technology and an ability to speak knowledgeably about the industry

Excellent writing skills with attention to grammar and tone

Clear communication, a deep sense of empathy, and a commitment to integrity

An analytical thinker who can see trends across vast amounts of data

A self starter who can diagnose inefficiencies and optimize processes to maximize results

A commitment to learning, being adaptable, and having a great attitude

Coachable and open to feedback

Nice-to-haves

1+ years of SaaS sales experience, SDR/BDR experience preferred

Previous startup experience

Salesforce experience

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About us

Asana enables millions of teams around the world to achieve their goals together, from small projects to strategic initiatives. For the past 5 years, we’ve been named a top workplace by Fortune, Great Place to Work, Fast Company, Glassdoor, and Built In for our inclusive culture that drives business results. After spending more than two years physically distanced, we’re safely and mindfully returning to in-person collaboration, adding more flexibility to our office-centric hybrid culture. With offices all over the world, we are always looking for curious, collaborative, and mission-driven people to help us enable the world’s teams to work together effortlessly.