Machine Learning Product Owner I

  • Full Time
  • Remote
  • Junior Level

Website Black Knight

FinTech provider of software solutions for the mortgage industry

JOB FAMILY DESCRIPTION
Manages life cycle product planning activities and high-quality, Value add, delivery of Black Knight new and existing Machine Learning (ML) and Artificial Intelligence (AI) products, enhancements, and releases to market.  Defines roadmap to meet market requirements in support of product strategy.  Participates in the management of product profitability, pricing strategies, client satisfaction, and sales success rate.  Provides oversight and prioritization in the analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

 

LOCATION: This job is fully remote eligible within the United States.  If located in Jacksonville, FL some onsite may be required.

 

GENERAL DUTIES & RESPONSIBILITIES

Manages backlog by ensuring changes in market, business priorities including integration needs, and technology advancements are reflected.  Presents status updates as needed.
Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved specifically for ML and AI needs for existing and new products.
Prepares and product backlog delivery plans.  Identifies risks and challenges, opportunities and growth strategies, business integration needs, and retirement plans.
Prepares and presents product roadmap reviews as well as providing product’s general strategic direction.  Acts as Voice of the customer to articulate value proposition.
Uses knowledge of AI and ML systems and industry requirements to identify development needs or systems modifications.
Understands product’s profit and loss statement.  May be responsible for revenue and profitability of assigned products.
Provides content for product roadmaps, ensures timely delivery, and provides business reasons for any changes/revisions made to roadmaps.
Monitors the work of team, providing technical and analytical support and direction.  Interfaces with external clients or field-based employees on technical matters as needed.
Engages and interacts with clients during feedback sessions, focus groups, user groups, and requirements gathering sessions, as needed.
Practices open and honest communications with all stakeholders.  Acts as servant leader to the organization, may mentor guide and advise on the work of others
Acts as product launch manager when appropriate for new products or rollouts of major releases.
Collaborates with senior management to provide content for market messages, sales collateral, and as needed RFPs (request for proposal).
Participates in the completion of business scope documents, defines, and records user personas for individual products.
Oversees the delivery of continuous and effective services and ensures completion within budget and in accordance with requirements contractual or other
Manages technical and business work items and may be responsible for oversight of vendors and subcontractors.
Leads teams in the delivery of outsourced solutions to the client.  Selects, develops, and evaluates personnel to ensure the efficient operation of the function as needed
Identifies areas where continuous improvement can be applied, implements the change, and measures the level of improvement.
May manage vendor relationships key to product delivery.
Collaborates with vendor support managers for oversight and maintenance of all secondary and support vendor relationships as needed
Collaborates across the organization to identify and coordinate product dependencies
Coordinates and facilitates pilot activities acting as primary contact with client, securing pilot agreement, and monitoring progress.
Determines success criteria and recommends “go / no go” decision.
May act as escalation point for client issues that require product change resolution.
May participate in the determination and approval of service level agreements (SLAs) related to products
Works closely with development teams to review enhancement requests for strategic value and align resources to high priority project.
Presents product information and industry thought leadership to external audiences in webinars and client conferences as needed
Provides presentations to clients during business reviews, prospect briefings, and internal group meetings.
Performs other related duties as assigned.
EDUCATIONAL GUIDELINES
Bachelor’s degree in business, computer science, product marketing, or the equivalent combination of education, training, and work experience.

 

GENERAL KNOWLEDGE, SKILLS & ABILITIES

Knowledge of Machine Learning or Artificial Intelligence techniques a plus
Exposure to machine learning, and deep learning relevant frameworks such as MLLib, PyTorch, Keras, Tensorflow, Scikit-learn, Pandas, SageMaker, MatplotLib a plus
Experience using statistical or computer languages  C++, Python, SQL, Spark etc.) to manipulate data and draw insights from large data sets a plus
Understanding of the cloud application infrastructure a plus
Requires general business skills, industry knowledge, financial management and planning skills, long-term vision, and/or executive presence effective presentation and interpersonal skills
Knowledge of financial services, mortgage or real estate industry and associated products or B2B software products a plus
Knowledge of the Agile framework a plus
Proficiency in business modeling and requirements definition disciplines a plus
Excellent skills in communicating ideas both verbally and in written form in a clear, concise, and professional manner across various levels of the organization and varying areas of focus
Ability to utilize judgment in decision making process and decisions related to job tasks
Ability to communicate effectively with all levels of management in an organized, professional manner
Relationship management skills, understanding and focusing on stakeholder needs, establishing credibility, and building positive, professional, relationships with all stakeholders
Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally
Requires strong time management skills, attention to detail, and must be resourceful
Analytical, problem solving skills
Flexibility, versatility, dependability
ST Product Manager I

Entry-level role that is responsible for the coordination of activities for one or more agile teams focused on the delivery of value for one (1) product or multiple products.  Responsible for delivering results; may include analysis, research, documentation, and prioritization of work.  Receives assignments in the form of a backlog with the objective to achieve goals.  Works under moderate supervision with limited latitude for independent judgment.  Provides guidance to team members within latitude of established departmental policies and standards.  Recommends changes to procedures affecting team.  Follows established processes and best practices in selecting methods and techniques for obtaining solutions.  Acts as advisor to team members in understanding priorities.  Typically requires zero to three (3) years of Agile product owner, business, technical analysis or consulting experience.

 

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

To apply for this job please visit blackknight.wd1.myworkdayjobs.com.