Director of Experience Design

Bounteous is looking for a Director of Experience Design to join our fast-growing design practice. This role is ideal for a dynamic and impassioned Experience Design veteran focused on furthering sound Experience Design principles in a fast-paced dynamic environment. The ideal director is a naturally engaging storyteller and mentor who enjoys collaborating with cross-disciplinary teams to collectively deliver incredible, user-centered, award-winning experiences.

Role and Responsibilities

• Contribute to the establishment of Experience Design standards, deliverables and methodologies within the organization.
• Deft familiarity and expertise in Experience Design activities and deliverables including sitemaps, wireframes, prototypes, personas, experience strategy documentation, and process flows.
• Act as a leader and mentor in project work: create high-quality deliverables, facilitate client discussions and content workshops, lead critiques, and coach fellow experience designers.
• Direct and conduct and user research activities such as user testing, persona development, and user journeys.
• Occasionally support business development through estimation, solutioning, and high-level staffing plans.
• Support project managers to schedule experience design and research activities and deliverables within a project.
• Collaborate within multi-disciplinary teams to create innovative, best-in-class, customer-centric solutions.
• Ability to balance several initiatives simultaneously.
• Occasionally support business development through estimation, solutioning, and high level staffing plans.
• Coach and mentor staff to guide personal and professional growth.
• Work with senior XD leadership to lead, develop, and grow the Experience Design team.
• Stay informed of Experience Design best practices, trends, tools, and participate in the local Experience Design community.
• Contribute to our culture and atmosphere, quality of work, and growth into the next generation of user experience designers.

Preferred Qualifications

• At least 6 years of experience as a UX professional
• BS/BA in Human-Computer Interaction, Graphic Design, Information Systems, Computer Science, or equivalent work experience
• At least 3 years experience mentoring and managing a team of direct reports
• Experience presenting work to clients, facilitating and leading workshops, and synthesizing data into actionable projects across programs
• Experience connecting Experience Design work to user, business, and brand value
• Ability to lead engagements to provide a strong voice for Experience Design within blended teams
• Experience in leading user research and testing, including planning, creation and moderation
• Strong background in human factors, information architecture, and user-centered design methodology
• Ability to lead and create Experience Design deliverables and activities with no oversight
• Understanding of responsive design, mobile design, accessibility issues, and Agile methodology
• Ability to manage several projects simultaneously
• Experience in estimating, planning, and staffing project work
• Consulting/Agency experience is a plus
• In depth knowledge of design and presentation software, specifically: Sketch, InVision, Miro, remote user testing tools, Adobe Suite, and Microsoft Office products
• Expert knowledge of PowerPoint, Keynote, or similar presentation tools
• Excellent communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationships
• Superior presentation skills, with a flexible ability to deliver key messages through stories and writing in multiple contexts
• Excellent listener and writer with a passion for Experience Design

Tagged as: director of experience design, director of xd, ux designer, ux director