User Experience (UX) Designer – Club Automation

  • Full Time
  • Hybrid, AL-Birmingham
  • Mid Level

Website daxko Daxko

Daxko powers health & wellness throughout the world.

Company Description
Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC–and every type of organization in between–we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful.

Job Description
At Daxko, our product design team consists of UX generalists who lead the full spectrum of user research, interaction design, visual design, and usability testing.  The UX Designer’s primary responsibility will be to craft user experiences that set our products apart from the competition by truly understanding our customer’s needs and delivering valuable solutions to market problems.

This is a great opportunity for growth, experimentation, and the challenge to create something truly remarkable – all while having the support of an executive team that understands the importance of a Lean UX process. As a UX Designer, you will help shape the vision for groundbreaking applications that affect millions of people in their daily health and fitness routines. The UX Designer reports to the Director, Product Management.

Your Responsibilities:

Proven track record of collaborating with product managers, technical leads, customers, and other stakeholders to understand, define, and clarify requirements
Experience earning buy-in for ideas, designs, and best practices, as well as motivating and inspiring stakeholders
Use research methods such as participatory design, ethnographic studies, and user interviews to learn how users think and behave. Use that research to help drive your innovative concepts forward
Experience creating and validating personas and leveraging that knowledge to help your team make better decisions
Comfortable quickly creating low fidelity concepts for developers or for feedback from customers or other stakeholders
Experience producing high-fidelity designs using tools like Invision, Sketch, Figma or Adobe XD, and working with developers to implement
Experience partnering with Product to identify and validate problems worth solving
Experience validating designs with users through usability testing methods such as unmoderated testing, moderated testing, and A/B testing, as well as comfort learning and using the tools needed to facilitate testing
Comfortable facilitating workshops to identify/understand user needs
Ability to seek out and interpret data that may help inform design decisions. Comfort learning and leveraging analytics tools (like Pendo or Google Analytics) to draw insights from user behavior
Apply lean UX best practices to your UX responsibilities
Be a tireless advocate for exceptional user experience
Help develop design patterns and apply them to your designs
Less than 10% travel required based on research needs
Detail oriented, manages time and objectives effectively
Excellent communicator in person, on the phone, in email
Loves testing out new approaches, knows how to measure the impact and adjust
A positive attitude and a passion for working with strong, collaborative teams.
Not afraid of conflict – able to check your ego at the door for the benefit of the product and team
Flexible – change and uncertainty don’t faze you
Strong interpersonal and client management skills
Experience with Agile development methodologies—Scrum and Kanban in particular
Demonstrated ability to work with business stakeholders and technical teams to understand, analyze, and document requirements
Ability to use wireframing tools to prototype new functionality
Strong visual design skills
Strong interaction design skills
Knowledgeable with web frameworks such as Bootstrap, and iOS and Android human interface guidelines including Android material design
Experience in user research and testing
At least two (2) years of relevant UX design experience
Experience with Agile development methodologies—Scrum and Kanban in particular
Bonus Points for:

Two (2) or four (4) year degree in Design, Human Computer Interaction, or a related field or equivalent practical experience.
Four (4+) years of experience designing business-oriented web or mobile applications
Pendo experience is a plus
Knowledge and practical experience with Lean UX methods and tools
Enterprise software design experience strongly preferred
Prior experience working with an Agile Product Owner strongly preferred
Experience working with remote teams a plus
Additional information
Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include:

Flexible paid time off
Affordable health, dental, and vision insurance options
Monthly fitness reimbursement
401(k) matching
New-Parent Paid Leave
1-month paid sabbatical every 5 years
Casual work environments
All your information will be kept confidential according to EEO guidelines.

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