Business Operations Analyst
At Hopin, we’re reimagining virtual events.
As the first all-in-one virtual venue for live online events, Hopin brings people together in a highly interactive and engaging online experience that feels just like an in-person event, only without the barriers. Whether it’s a 50-person meetup, or a 50,000-person conference—any type of event organizer can host a Hopin event for their attendees, speakers, sponsors, and vendors to convene, learn, and interact face-to-face online. We’re spearheading the innovative technology that is enabling people to gather online like never before.
Our mission is simple: better connections for a better planet.
We believe in events without limits, but events that are sustainable and accessible to everyone—and fun, too! To do this, we need passionate builders and storytellers to join us. Do you love people and technology and the magic that happens when they converge at scale? Do you have the skills and experience we’re looking for to better serve our clients? If so, we’d like to meet.
We’ve been recently funded by a16z, General Catalyst, IVP, Accel, DFJ Growth, Northzone, Coatue, Tiger Global, Salesforce Ventures and many other high profile investors.
Hopin’s Business Intelligence Analyst will own and support multiple work streams across go-to-market. The candidate will be highly analytical and have deep business acumen to quickly gather relevant data, drive insights and make clear recommendations. The day will shift from tracking our core KPIs in reporting to supporting teams on double clicking into improvement areas. The ideal candidate is highly collaborative as most projects will require working with other functions across time zones.
The Business Intelligence team is a sub-team in our Business Operations org which works on some of the highest priority projects for the company. The projects will change rapidly, and no one week will look like the one before. We move very fast and you’ll be at the center of the action.
Design and develop dashboards, analytics and reports that create business insights and clearly communicate data and trends
Become the go-to person if people have any questions or issues with data or dashboards
Prepare and present business performance updates with functional leaders and continuously track KPIs
Partner cross-functionally with go-to-market leads to help deep-dive into their performance
Find opportunities to automate data and manual processes
2+ years of strategy/operations or management consulting experience
Strong analytical mindset and skills (especially Excel/Google Sheets proficiency; beginner SQL skills preferred or a willingness to learn)
Attention to detail and bias to action: pursue data quality, troubleshoot data validation, and see issues to resolution
Excellent communication and story-telling skills whether it’s presenting in a meeting or building out a deck
Self-motivated, can-do attitude, problem-solver who can work in a fast paced environment
Team player who can work cross functionally across multiple departments.
Nice to Have
Experience working with an analytical platform (e.g. Looker, Tableau)
Strong understanding of/experience with SaaS business models
Experience working with systems and tools for go-to-market operations (e.g. Salesforce)
Experience working at an early stage, hyper-growth startup
Fully remote, global team
Laptop assigned, Mac or Dell (Windows)
Health Insurance Support
Monthly Wi-Fi stipend
$800 USD for Home-Office set up
$1500 USD for Learning & Development
At Hopin, we’re committed to cultivating an environment that promotes equality, diversity, and inclusion. We are a global community and we believe our unique qualities must be celebrated as they are critical to our innovation. It’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, neurodiversity, or otherwise. Inclusion isn’t just an initiative at Hopin. We strive to embed it not just into our core values but throughout our entire ecosystem.
To apply for this job please visit grnh.se.