Community Marketing Manager

  • Full Time
  • Remote

Website hopin Hopin

Create Virtual Events People Love

At Hopin, we’re reimagining virtual events.

As the first all-in-one virtual venue for live online events, Hopin brings people together in a highly interactive and engaging online experience that feels just like an in-person event, only without the barriers. Whether it’s a 50-person meetup, or a 50,000-person conference—any type of event organizer can host a Hopin event for their attendees, speakers, sponsors, and vendors to convene, learn, and interact face-to-face online. We’re spearheading the innovative technology that is enabling people to gather online like never before.

Our mission is simple: better connections for a better planet.

We believe in events without limits, but events that are sustainable and accessible to everyone—and fun, too! To do this, we need passionate builders and storytellers to join us. Do you love people and technology and the magic that happens when they converge at scale? Do you have the skills and experience we’re looking for to better serve our clients? If so, we’d like to meet.

We’ve been recently funded by a16z, General Catalyst, IVP, Accel, DFJ Growth, Northzone, Coatue, Tiger Global, Salesforce Ventures and many other high profile investors.
The Role
Hopin’s Customer Marketing & Community team is looking for a Community Marketing Manager to help with the development and implementation of a community marketing strategy aimed at driving growth and retention of Hopin’s online Community programs and events.


Lead marketing strategy for the online community and all community programs
Collaborate across the marketing organization to plan, coordinate, and connect the community campaigns and programs to broader marketing initiatives
Partner closely with TBH Customer Education and Engagement Programs Manager on the creation and execution of customer engagement and education programs
Create and execute internal and external awareness, engagement, and retention campaigns
Coordinate with social, DG, and other marketing teams to cross-promote and drive awareness for the community
Author community marketing content including community templates, swag design, assets, and logos
Source customer use cases and stories from the community to be featured in marketing materials
Identification and maximized relationship building and recognition of customer advocates
Ensure community SEO strategy is maximized

About You

4+ years experience in a customer marketing, content marketing, social media, or community marketing role with experience in and understanding of the SaaS industry
Demonstrated ability to develop creative and engaging content
Excellent written and verbal communication skills; able to tell compelling stories
Ability to take a strategic approach and lead marketing initiatives for the community
Proven ability to manage multiple projects, prioritize effectively, manage competing and regularly changing priorities, and consistently meet deadlines with minimal oversight
Capable of working effectively both independently and as part of a team
Self-motivated, excellent time management and organizational skills
Strong sense of responsibility, ownership and initiative

The Offer

Competitive salary
Fully remote, global team
Flexible schedules
Laptop assigned, Mac or Dell (Windows)
Health Insurance Support
Parental Leave
Monthly Wi-Fi stipend
$800 USD for Home-Office set up
$1500 USD for Learning & Development

At Hopin, we’re committed to cultivating an environment that promotes equality, diversity, and inclusion. We are a global community and we believe our unique qualities must be celebrated as they are critical to our innovation. It’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, neurodiversity, or otherwise. Inclusion isn’t just an initiative at Hopin. We strive to embed it not just into our core values but throughout our entire ecosystem.

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