Senior Infrastructure Engineer

  • Full Time
  • Remote
  • Senior Level

Website Nava PBC

Supporting structural change for simple, effective govt services

About Nava
Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher.

As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience.

These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work.

Position Summary
You will work on cross functional teams to build scalable infrastructure for our government — designing, implementing, and delivering services that millions of Americans depend on. You care deeply about working on technology that improves people’s lives, but don’t think technology is always the answer. You are passionate about building large-scale systems that are inclusive, well-designed, fast, scalable, and secure, and you’ll help set high standards for our teams in terms of simplicity, empathy, and accessibility.

As a senior infrastructure engineer, you may be responsible for technical leadership of one or more DevOps/infrastructure teams and large-scale systems. You may optionally be a people manager as well, but that is not required. The objective is to provide smooth DevOps and infrastructure management for a variety of COTS or custom products with a strong focus on automation, organization, and communication. Your work enables application development teams to run effectively in the cloud to deliver users a modern experience. You will be responsible for delivering on client requirements as well as providing long-term oversight and vision to help shape future work. Your strong cross-functional communication skills will complement your technical leadership skills to provide the highest value government systems.

You will be working within the government ecosystem, which means working, sometimes closely, with other government contractors and civil servants. Working with people outside of your company means you’ll likely encounter different working styles and cultural norms. At the same time, working as part of a larger team allows us to deliver on projects of larger scale and complexity.

The government also imposes a level of bureaucracy that is typically not present in a company of our size in the private sector. We operate in a regulated environment, where checks and compliance is built into the process of building software. This can make the path to production slower and some decisions, such as tools and processes, lie outside of our control. You view these as challenges and can look for creative engineering solutions within existing constraints to provide the highest-leverage solutions to fulfill our mission.

You will be working with legacy systems. While we work to modernize government technology, we do that within an existing ecosystem. We always focus on providing real, short-term value while keeping our eyes on long-term goals. This usually means getting to know legacy systems, often with poor documentation and unreliable narrators, and trying to determine how to replicate the systems’ behavior or how to integrate with these systems. This is a great opportunity for engineers who enjoy software archaeology. If you care deeply about how software systems work over time, and building systems for longevity and resilience, this work is for you.

What you’ll do

  • Work with a cross functional team to deliver on project requirements
  • Set technical direction and standards for your team to ensure scalability, reliability, security and system compliance
  • Code, manage, configure, and maintain servicesUpdate documentation and runbooks
  • Mentor less senior engineers
  • Optionally be a people manager for other engineers
  • Join our on-call rotation as a first line of defense during production issues
  • Take part in hiring activities (e.g., submitting referrals, conducting interviews, and attending interview debriefs), as needed

What we’re looking for

  • Previous experience maintaining a medium or large scale production system or COTS products using Infrastructure as Code
  • Broad experience with Cloud products in AWS or AzureSignificant experience in one or more of
  • the following areas: Cloud Infrastructure, Unix/Linux, Windows, Scripting, or Security
  • Ability to automate procedural tasks using scripting in Shell, PowerShell, Bash or coding in Python, Javascript, or Ruby
  • Experience with Terraform and/or CloudFormation, Ansible or other IaC and automation tools
  • Excellent written and real-time communication skills, technical and otherwiseAbility to pick up and learn new development and operations skills

Other Requirements

  • Experience: Minimum of 7 years
  • Residency: Lived in United States at least 3 years out of the last 5 years
  • Education: Due to contractual requirements, this role requires a Bachelor’s Degree (in any discipline) or 4 years of experience in lieu of a degree
  • You will be required to obtain a public trust clearance.

 

Salary Range $153,000- $171,000k

Other requirements
●  Must have lived in the United States for at least three (3) of the past five (5) years.
●  An active green card or citizenship is required.
●  Candidates who are offered a job with Nava must possess work authorization which does not require sponsorship by the employer for a visa now or in the future.
●  Offer of hire is contingent upon completion of a background check that includes a criminal record history review.
●  Applicants selected for this position may be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances.

Perks working with Nava
●  Your well-being is important to us, so we offer highly competitive benefits for medical, dental, and vision
●  20 days of PTO accrued, 12 days paid federal holidays, 5 floating holidays, unlimited sick leave
●  16 weeks of fully paid parental leave and weekly meal deliveries during leave
●  Sabbatical Leave
●  401k contributions match at 4% of your salary
●  Flexible work arrangements
●  $1,000 new home office set up budget, monthly phone allowance
●  Monthly partial reimbursement for utilities (where applicable)
●  $2,000 annual tuition and professional development budget
●  Equity stock options
●  Employee referral program
●  Commuter Benefits
●  Short and Long-Term Disability Insurance
●  Life and Accidental Death Insurance
●  Diverse, inclusive, highly collaborative, and vibrant culture fostering remote work!

Location
You can work in a hybrid work arrangement from one of Nava’s offices in NYC, DC, or San Francisco. We also have fully remote options if you reside in one of the following states:

Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Virginia, Washington, Wisconsin.

*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. 

 

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