Technology Continuity Program Manager

  • Full Time
  • Anywhere

Website Netflix

Netflix is the world's leading streaming entertainment service.

Netflix is the world’s leading streaming entertainment service with over 200 million paid memberships in over 190 countries enjoying TV series, documentaries, and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

About Enterprise Resilience at Netflix:
The Enterprise Resilience program ensures Netflix’s continued ability to produce and deliver world-class entertainment to our customers. We’re the team that helps our colleagues continue doing incredible things while understanding what and where their risk of disruption lies. This team identifies resilience risk across the entire organization, from technology (both internal and customer-facing) to business functions and studio production.

Evolution of Resilience:
As Netflix has grown, so has our approach to resilience. For a considerable time, a strategy of leaving resilience to the individual functional leaders kept us from investing in a traditional Enterprise Resilience function. However, our complexity requires us to understand resilience risk at a strategic level with our increased growth and success. We are building out this capability to provide context to our risk owners and enable them to continue to manage their own resilience effectively. As a member of this team, you will be focused on our technology continuity risks, specifically cloud-based reliability and resilience.

We’re looking for an experienced leader who can build and lead this technology resilience program and capability. Netflix has a long history of defining and developing continuity and recovery programs that have become industry standards. If you would like to take part in doing the same for Enterprise Resilience, we’d love to hear from you.

What you’ll need to be successful in this role:

  • Excellent written and verbal communication skills
  • Ability to develop and powerfully leverage cross-functional relationships
  • Clearly understand traditional BC/DR, ERM, and GRC methodologies
  • Solid understanding of Disaster Recovery principles, specifically AWS reliability pillar concepts
  • Ability to create clearly defined outputs from ambiguous inputs
  • Ability to be proactive and identify potential areas of growth/investment and efficiency gains

Netflix allows the security team to approach security differently. We’ve shaped our security principles to align with our culture of “Freedom and Responsibility” and “Context not Control.” Employees have tremendous freedom in their work, along with the corresponding responsibility and the accountability to do the right thing for Netflix. Read more about the Netflix culture here.

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Tagged as: AWS, program manager, resilience

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