Senior Director, Product Management – APM

  • Full Time
  • Remote
  • Senior Level
  • Dec 10, 2022

Website New Relic

Join our mission to create a more perfect internet

Your opportunity
We’re looking for a data-driven and entrepreneurial product management leader who cares more about building high-impact product experiences than the process of Product Management.

This job is a formative career opportunity to own our core Application Performance Monitoring (APM) product strategy and business. New Relic is widely recognized as the best APM product and you’ll own the main platform capability that engineers at some of the world’s best companies use every day.

This role is ideal for a technical product leader who is passionate about tools for engineers and is excited about defining the next generation of APM experiences. You will find this leadership role to have a direct impact like you would in a startup, yet benefit from the safety of a ~$1B business with a clear product-market fit and a very large addressable market.

Opportunity to work from a remote office may be available depending on applicant location.

What you’ll do
You will own product direction for New Relic’s APM team in partnership with the head of APM Engineering. Focus areas include:

  • The canonical list of problems we’re solving and could be solving for our customers with APM
  • A data-driven approach to understanding user journeys – finding out what works and opportunities to improve the product experience
  • The product strategy & roadmap to solve more customer problems, drive greater user adoption, and greater product differentiation
  • Ship UX that allows power users to go deep and new users to intuitively understand how to get started
  • Driving adoption of related platform capabilities
  • Lead Product Managers on the APM team

This role requires

  • BS/BA degree required in Computer Science or Engineering or applicable work experience
  • 15+ years demonstrated experience in Product Management/Engineering
  • 8+ years people management experience desirable
  • Expertise in making product decisions using data analytics and understanding product usage patterns
  • A love for delightful UX and a keen eye for detail
  • Prior experience with monitoring tools – as a user or as a builder
  • History of getting things done that require cross-functional collaboration and alignment
  • References from partners in Engineering and Desig
  • Experience leading product management with a passion for people leadership rooted in helping your team do their best work, hiring, and performance mentoring
  • Frameworks to balance technical debt reduction with introducing innovations

Bonus points if you have

  • Previous experience as a founder or early employee at a tech startup
  • Previous experience with Observability tools.

We’re looking for bold and passionate people to be a part of our mission to help every engineer do their best work, every day, using data, not opinions, at every stage of the software lifecycle. We’d love to have you apply, even if you don’t feel you meet every single requirement. What’s most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.

Read more about Flex First and New Relic’s vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic.

Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here.
Estimated Base Pay Range: $ 207,000 – $ 259,000 (for Colorado and New York City based roles only)
Consistent with New Relic’s values and applicable law, we provide the following information to promote pay transparency and equity. The base pay range above represents a good faith estimate of the low and high end base pay range for the listed position if based in Colorado or New York City. This role may be eligible for the corporate bonus plan (or, if a sales role, a commission plan as defined in the sales incentive plan document), participation in our stock equity plan, short- and long-term incentives, and other department-specific awards that may be applicable. In addition, New Relic provides a variety of benefits to employees. Please note that this information is provided for those hired in Colorado or New York City only, and this role is open to candidates outside of Colorado or New York City with compensation that aligns with your location. The range provided may also represent candidate ranges and may not reflect the full range or geographic differential for an individual tenured employee.

To apply for this job please visit newrelic.careers.