Senior Product Manager – Mobile

  • Full Time
  • Remote
  • Senior Level

Website pagerduty PagerDuty

Empowering the right action, when seconds matter

How You Impact our Vision

As a Senior Product Manager, Mobile, you will be responsible for continuing to build on our world-class mobile app experience to transform the ways people triage, resolve, and prevent major business disruptions.

In any given day, you may do any of the following:

Research, define, and evangelize the mobile product roadmap that shapes the strategic vision of the company, taking into account customer needs, business strategy, and technical feasibility
Partner with a dedicated group of engineers and designers to design, deliver, and iterate on new products that drive our core business
Collaborate with sales, support, customer success, marketing, and other departments to get value into customers’ hands and ensure success for both them and the company
Interview customers to get feedback on existing products or to help define forward-looking product strategy

About You

You are dedicated to working closely with a highly collaborative engineering team while building relationships across the business
You have firsthand experience developing iOS/Android software, with successful delivery of multiple features over your professional career (and the lessons learned from the not-so-successful deliveries as well)
You can effectively communicate across diverse backgrounds and contexts, and lead through influence using metrics and research
You have a real passion for getting things done. If you haven’t done something before, you are naturally curious, driven to learn, and unafraid to ask for help

Minimum Requirements

3+ years of product management experience for a SaaS, or enterprise software company preferably with B2B applications
Successful track record of delivering high-quality iOS and/or Android products
Excellent problem solving skills along with strong verbal and written communication skills
Ability to effectively interface & communicate with customers and all stakeholders within the organization
Excellent collaboration skills with cross-functional teams that include engineering, product management, sales, and marketing staff
Experience with Agile software methods or a desire to learn them; we don’t throw PRDs over the fence and hope for the best
You strongly empathize with customers and are comfortable leading regular discussions with users
Preferred Qualifications
Experience in Incident Management, Monitoring, and/or Observability
Startup and/or new product development experience
Comfort with SQL or data analysis tools
Not sure if you qualify?
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty Offers

We are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports employees and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.

Your package may include:

Competitive salary and company equity
Comprehensive benefits package from day one
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Paid parental leave – up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
Generous paid vacation time
Paid holidays and sick leave
Paid employee volunteer time – 20 hours per year
Bi-annual company-wide hack weeks
Mental wellness programs
Dutonian Wellness Days – scheduled company-wide paid days off in addition to PTO and scheduled holidays
HibernationDuty – a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, serving over 14,000 customers and 850,000 users worldwide, including 65% of the Fortune 100.

For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.

Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. We are Great Place to Work-certified™ and our product is top rated in its category on TrustRadius.

From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

Learn more: Social Impact; Inclusion, Diversity, & Equity; Culture

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty verifies work authorization in accordance with the requirements of your local jurisdiction.

To apply for this job please visit boards.greenhouse.io.