Customer Marketing Manager

Website pagerduty PagerDuty

Employing the right action, when seconds matter.

The Customer Marketing Manager at PagerDuty will lead existing customer marketing and communications programs and develop meaningful technology stories that support business goals. They will work with PagerDuty customer champions who are continuously discovering new and interesting ways to gain value with our product and solutions. Internally, this role will work cross-functionally with PagerDuty product marketers, PR/AR/IR, sales and customer success, field marketing, and many more to tell great public stories with our customers. This individual will also provide support for our annual conference, PagerDuty Summit, where digital operations leaders, influences, and developers from all over the world meet and share their learnings from the field.

About Us
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, serving over 14,000 customers and 850,000 users worldwide, including 65% of the Fortune 100.

Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. We are Great Place to Work-certified™ and our product is top rated in its category on TrustRadius.

Benefits & Compensation
We are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports employees and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.

Your package may include:

  • Competitive salary and company equity
  • Comprehensive benefits package from day one
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Paid parental leave – up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Paid employee volunteer time – 20 hours per year
  • Bi-annual company-wide hack weeks
  • Mental wellness programs
  • Dutonian Wellness Days – scheduled company-wide paid days off in addition to PTO and scheduled holidays
  • HibernationDuty – a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

To apply for this job please visit boards.greenhouse.io.